A storm-damage insurance claim goes smoother when the damage is documented properly from the start. Mabrey Roofing inspects your roof, documents every area of damage with detailed photos and drone footage, and gives you a written report to file your claim with confidence. We meet your insurance adjuster on-site and walk them through every item, and we work directly with your insurer through the process. We are not a public adjuster, we do not negotiate your claim, and we do not guarantee an outcome. What we do is make sure the roof damage is seen and documented.
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A roof insurance claim goes smoother when the damage is documented properly before any repair begins. Mabrey Roofing inspects the roof, photographs every area of storm damage, and gives you a written report you can submit yourself.
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We meet your adjuster on-site and walk them through each item, and we coordinate directly with your carrier through the process. What we do not do is negotiate the settlement, promise an outcome, or touch your deductible; under North Carolina law only a licensed public adjuster or attorney can argue a claim for a fee, and we are not a public adjuster. You file, you stay in control, and the roof damage gets seen and put on the record.
Before any work beyond emergency tarping, we photograph every area of damage and write it up, because a clean claim is built on evidence gathered ahead of repairs.
You submit the claim and receive your claim number. We hand you the report and photos to file with; the claim is yours from start to finish.
When your adjuster comes out, we meet them on the roof and walk every documented item, so nothing real gets missed in a fast visit.
- A free inspection that documents damage before any repair begins
- Detailed photo and drone evidence of every damaged area
- A written report organized slope by slope for you to submit
- An on-site walkthrough of each documented item with your adjuster
- Direct coordination with whichever carrier holds your policy
- An honest, detailed estimate up front so there are no surprises
Signs to Watch For. Caught Early, Fixed for Less.
If any of these sound familiar, book a free documented inspection — slope-by-slope photos, a straight answer on how much life the roof has left, and one fixed price if it is time. If a repair is the smarter spend, that is what we will tell you.
What a Roof Claim Looks Like, Step by Step
- Document first, then file and get a claim number
- The adjuster inspects; the claim is approved or denied
- On approval the roof is restored to the agreed scope
Why Documentation Comes Before Repairs
- A repair erases the evidence of what the storm did
- Dated photos give you and the carrier one clear record
- Only emergency tarping should happen before documenting
You Choose Your Own Contractor
- NC homeowners pick their own roofer, not the carrier's
- A preferred-vendor list is a convenience, not a rule
- We coordinate with every major carrier either way
A Straight Word on Your Deductible
- The deductible is your share and it does not vanish
- Waiving or absorbing it is illegal in North Carolina
- An up-front estimate, no inflated line items to hide it
Where the Roofer Stops and the Adjuster Starts
- We document and present the physical damage only
- We are not a public adjuster and do not negotiate
- Only a licensed adjuster or attorney argues a claim here
Will Filing Raise My Rates?
- It depends on your insurer, policy, and claims history
- That is a question for your agent, not your roofer
- We document accurately so the claim reflects the truth
Cannot find your answer? A real person is one call away, no pressure.
- A real person answers. No phone tree, no pressure to commit.
- Free documented inspection: photos and a written report before any quote.
- Straight answers on cost, insurance, and financing, even when the answer is a repair, not a replacement.
We document the damage, provide a written report and photos, meet your adjuster on-site, and work directly with your insurer. You file the claim yourself. We are not a public adjuster and do not negotiate the settlement or guarantee coverage.
Yes. North Carolina homeowners are not required to use a contractor their insurer recommends. You choose your roofer, and we work with every major carrier.
Your deductible is your responsibility. Be cautious of any contractor who offers to waive or absorb it, which is not legal in North Carolina. We give you an honest, detailed estimate up front so there are no surprises.
That depends on your insurer and policy, and it is a fair question to ask your agent directly. What we can do is make sure that if you file, the roof damage is properly documented so the claim reflects the real condition of your roof.
Understand Your Storm Damage.
A free, no-obligation inspection with photos you can use to file your claim with confidence.