Durham's low-pitched historic rooflines hide wind-driven damage fast — a documented inspection here starts every storm call, hometown crew included.
A storm doesn't announce itself on a roof built before 1950. Trinity Park and Forest Hills carry low-pitched, wide-eaved rooflines that already fight wind-driven rain in a calm year, so after a real storm event the damage frequently sits under the shingle, not on top of it — a lifted seal strip, a cracked flashing joint, granules stripped from a slope that already ran thin.
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We inspect free, walk every plane, and photograph what we find, close enough to press-test a suspect spot by hand rather than guess from the ground. What comes back is a written, slope-by-slope report built for your insurer, not for us — deciding what to accept and covering your deductible stay with you. You file the claim, and you stay in control. We are not a public adjuster. City-County Inspections Department reviews a storm repair the same way it reviews a full replacement, and that paperwork is ours to carry.
We get on the roof and document wind and hail damage with close-up photos and drone footage, the same day when we can.
You get the documentation you need to file your claim with confidence. We meet your adjuster on-site and walk them through every area of damage.
Once the claim is settled, we restore the roof with certified materials and back it with our written workmanship warranty.
- Free, no-obligation storm inspection of the full roof
- Detailed photo and drone documentation of every damaged area
- A written damage report you can submit with your insurance claim
- We meet your insurance adjuster on-site and walk through every item
- Emergency tarping to stop water intrusion while the claim is processed
- Full restoration with manufacturer-certified materials and our warranty
Signs to Watch For. Caught Early, Fixed for Less.
If any of these sound familiar, book a free documented inspection — slope-by-slope photos, a straight answer on how much life the roof has left, and one fixed price if it is time. If a repair is the smarter spend, that is what we will tell you.
Hail Bruising vs. Blistering: The Difference That Decides a Claim
- Hail bruise: granules look intact but the mat underneath feels soft and fractured
- Blister: a raised-edge crater missing asphalt, with firm material under it
- Blisters are evenly sized and on every slope; hail is random and storm-facing
- We press-test by hand, not from a ground photo, before calling anything hail
Soft-Metal Collateral: The Evidence That Confirms the Hail Was Real
- Gutters, drip edge, vent caps, and AC fins dent before shingles show damage
- Matching dent sizes across soft metals confirm the hail size and direction
- This collateral is the first thing an adjuster uses to verify the storm hit
- We document it on the same visit, facing the same slopes as the shingle damage
Wind-Lift Signs: A Creased Shingle Is Damaged, an Unsealed One May Not Be
- Wind flaps a tab, snaps the seal strip, and can crease the mat behind it
- A crease is a real mat fracture and a future leak; an unsealed tab alone often is not
- Age and poor installation can unseal tabs with no storm involved
- Calling out only true creases and tears keeps the claim credible
Granule Loss: Reading the Pattern, Not Just the Pile in the Gutter
- Uniform, diffuse thinning on sunny slopes reads as normal aging
- Sharp-edged bare spots clustered on storm-facing slopes read as impact
- Bare asphalt has lost its UV shield and cracks within a year or two here
- We map the shape and location of the loss, not just the volume in the gutter
Documentation That Holds Up: Photos, Dates, and a Written Report
- Close-up photos of each damaged area, labeled by slope and location
- Collateral evidence tied to the dated storm event for your area
- A written, slope-by-slope report you submit with your own claim
- Every line is something we can show you; no padding, no maybes
Adjuster-Walkthrough Prep, and the Line North Carolina Law Draws
- We meet the adjuster on-site and walk every documented item with them
- We are your contractor, not a public adjuster; we do not negotiate the claim
- Only a licensed public adjuster or attorney can argue a claim for a fee in NC
- Your deductible is yours; NC law bars any roofer from waiving or rebating it
A page exists here because a real local job does — not because a keyword does.
A roof repair in Old North Durham, closed out in August 2025. Every job in Mabrey's Durham book starts the same way: a documented inspection first, before any tool touches the roof, no matter whether the call ends up being a repair or a full replacement.
161 completed roofs behind Mabrey's Durham book.
Source: Mabrey Roofing completed-jobs book
The City-County Inspections Department reviews a storm repair permit no differently than it reviews a full replacement — one office, both governments, and the paperwork is ours to file, not yours.
Durham's summer storm line typically runs straight-line gusts near 60 mph, and on a low-pitch, wide-eave roofline that is enough to work wind-driven rain under a shingle edge before you ever see a drip inside.
A suspect spot gets pressed by hand before it goes in a report — telling a real hail bruise apart from ordinary blistering takes a soft mat underneath, and that only shows up under a thumb, never a ground-level photo.
Storm repair or full tear-off, every Durham roof we touch is graded against the 2018 North Carolina code, a 115 mph design gust, and Exposure B, our non-negotiable wind floor.
Cannot find your answer? A real person is one call away, no pressure.
- A real person answers. No phone tree, no pressure to commit.
- Free documented inspection: photos and a written report before any quote.
- Straight answers on cost, insurance, and financing, even when the answer is a repair, not a replacement.
Get the ground evidence first: if it's actively leaking, a tarp buys time safely. Then book the free inspection — we walk every plane, photograph what we find, and hand you a written report before anything gets decided about a claim.
No, and we'll tell you that straight. We photograph every damaged plane, write up what we find slope by slope, and hand you a report built to submit. You file the claim, and you stay in control. We are not a public adjuster.
Often the fix itself isn't — a creased shingle gets replaced, a flashing joint gets resealed. What's different is the documentation: every damaged plane gets photographed and dated against the storm event, because that record is what your claim stands or falls on.
Old North Durham sits at the near-downtown end of that work, and Parkwood, Treyburn, Fairfield, Greymoss, and Bethesda fill out the rest — the identical footprint our full-replacement and small-repair books already cover street by street.
Free, documented inspections across Durham and Durham County. A real estimator within the hour, no pressure.