Burlington's defining storm risk is saturating rain, not hail — after an event like the one that flooded the Haw River in 2025, every slope gets a documented look, not just the obvious damage.
Because the kind of storm that matters most here is water, not wind alone. A tropical system's stalled rainfall broke a decades-old daily record at the Burlington airport gauge and left the Haw River at major flood stage in the same week — and a saturating rain like that finds a weak flashing joint or a clogged valley without ever tearing a shingle loose in a way you'd spot from the ground.
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Every plane gets a look during the free visit, damaged-looking or not, and each one gets photographed slope by slope. Each slope we walk gets its own line in the written report we leave with you, and the decisions that follow — accepting the number, covering the deductible — rest with you and no one else. You file the claim, and you stay in control. We are not a public adjuster. Permit-wise, nothing shifts for a storm-triggered repair: City of Burlington Inspections Department covers it inside city limits, the Alamance County desk outside them, same as any replacement — we check which office fits your address first.
We get on the roof and document wind and hail damage with close-up photos and drone footage, the same day when we can.
You get the documentation you need to file your claim with confidence. We meet your adjuster on-site and walk them through every area of damage.
Once the claim is settled, we restore the roof with certified materials and back it with our written workmanship warranty.
- Free, no-obligation storm inspection of the full roof
- Detailed photo and drone documentation of every damaged area
- A written damage report you can submit with your insurance claim
- We meet your insurance adjuster on-site and walk through every item
- Emergency tarping to stop water intrusion while the claim is processed
- Full restoration with manufacturer-certified materials and our warranty
Signs to Watch For. Caught Early, Fixed for Less.
If any of these sound familiar, book a free documented inspection — slope-by-slope photos, a straight answer on how much life the roof has left, and one fixed price if it is time. If a repair is the smarter spend, that is what we will tell you.
Hail Bruising vs. Blistering: The Difference That Decides a Claim
- Hail bruise: granules look intact but the mat underneath feels soft and fractured
- Blister: a raised-edge crater missing asphalt, with firm material under it
- Blisters are evenly sized and on every slope; hail is random and storm-facing
- We press-test by hand, not from a ground photo, before calling anything hail
Soft-Metal Collateral: The Evidence That Confirms the Hail Was Real
- Gutters, drip edge, vent caps, and AC fins dent before shingles show damage
- Matching dent sizes across soft metals confirm the hail size and direction
- This collateral is the first thing an adjuster uses to verify the storm hit
- We document it on the same visit, facing the same slopes as the shingle damage
Wind-Lift Signs: A Creased Shingle Is Damaged, an Unsealed One May Not Be
- Wind flaps a tab, snaps the seal strip, and can crease the mat behind it
- A crease is a real mat fracture and a future leak; an unsealed tab alone often is not
- Age and poor installation can unseal tabs with no storm involved
- Calling out only true creases and tears keeps the claim credible
Granule Loss: Reading the Pattern, Not Just the Pile in the Gutter
- Uniform, diffuse thinning on sunny slopes reads as normal aging
- Sharp-edged bare spots clustered on storm-facing slopes read as impact
- Bare asphalt has lost its UV shield and cracks within a year or two here
- We map the shape and location of the loss, not just the volume in the gutter
Documentation That Holds Up: Photos, Dates, and a Written Report
- Close-up photos of each damaged area, labeled by slope and location
- Collateral evidence tied to the dated storm event for your area
- A written, slope-by-slope report you submit with your own claim
- Every line is something we can show you; no padding, no maybes
Adjuster-Walkthrough Prep, and the Line North Carolina Law Draws
- We meet the adjuster on-site and walk every documented item with them
- We are your contractor, not a public adjuster; we do not negotiate the claim
- Only a licensed public adjuster or attorney can argue a claim for a fee in NC
- Your deductible is yours; NC law bars any roofer from waiving or rebating it
A page exists here because a real local job does — not because a keyword does.
Knollwood carries one of Burlington's 23 completed replacements — a full tear-off, opened the same way every job in this book starts: a documented, photographed inspection first, storm-triggered or not, before a single shingle comes off. Rockwood Acres and Brookwood Subdivision hold the heavier concentration of finished work on that same city-wide book.
26 completed roofs behind Mabrey's Burlington book.
Source: Mabrey Roofing completed-jobs book
City of Burlington Inspections Department reviews a storm repair through the identical process as a full replacement, with the Alamance County desk taking unincorporated addresses instead — we sort out the right one before filing anything.
A stalled tropical system's rainfall set a new daily record at the Burlington airport gauge and left the Haw River at major flood stage the same week; on a roof already carrying a weak flashing joint or a clogged valley, that kind of saturating rain finds every soft spot at once.
After a rain event on that scale, we log every plane with a photo, not only the ones that look damaged from the ground — a saturating rain can lift a seal strip or work under a flashing joint without ever showing a visible tear.
Mill-cottage tear-off or a single-shingle patch, the number we build every Burlington roof to doesn't move: the 2018 North Carolina code, a 115 mph design gust, and Exposure B.
Cannot find your answer? A real person is one call away, no pressure.
- A real person answers. No phone tree, no pressure to commit.
- Free documented inspection: photos and a written report before any quote.
- Straight answers on cost, insurance, and financing, even when the answer is a repair, not a replacement.
Possibly. That rainfall saturated ground and roofing systems across the county, and a slow leak from a lifted seal strip or a working flashing joint doesn't always show itself right away. A documented inspection walks every slope and photographs what a ground-level look would miss.
That's outside what we do. We give you a photographed record and a written account of every plane the storm touched, ready for your insurance company to review. You file the claim, and you stay in control. We are not a public adjuster.
Nothing about the crew's tools changes — a reset shingle is a reset shingle. What an insurance claim needs is proof the damage tracks a real event, so every storm-triggered repair here gets its photos time-stamped against the storm date first, before the shingle work itself even starts.
Knollwood, Country Club Forest, Pleasant Grove, Altamahaw, The Glen, and Westview Terrace each show up as a finished job in that book, out of 26 completed roofs total across Mabrey's Burlington work.
Free, documented inspections across Burlington and Alamance County. A real estimator within the hour, no pressure.